Provider
DocusignIncident detail
Search Indexing Delays (Incident 4539)
Resolved incidentMinor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Identified
As a continuation of incident 4517, a subset of customers may experience incomplete search results for historical documents older than one year. A fix is currently underway, and full resolution is anticipated by Wednesday, March 18, 2026 at 11:00 AM UTC.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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