Provider
DocusignIncident detail
Login Issues in AU region (Incident 5572)
Resolved incidentMajor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Some customers may be experiencing issues when attempting to sign in to Docusign in the AU region. Engineering teams have been engaged and we are actively triaging this issue.
Identified
Our engineering teams have identified the potential cause of this issue and we are in the process of deploying a fix.
Monitoring
Our engineering teams have deployed a fix to the affected environments and we are monitoring our telemetry to validate.
Resolved
Further monitoring has concluded that the fix implemented by our engineering teams has resolved this incident.
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