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Incident detail

Latency and Intermittent Errors (Incident 5501)

Resolved incidentMajor

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are actively investigating this issue.

  2. Identified

    We have identified the issue and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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