Skip to content
OutageDeck

Incident detail

CLM workflow and expression evaluation degradation and failures (Incident 5734)

Resolved incidentMajor1 affected service

Timeline window

to

Get alerted the next time Docusign breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Docusign alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating the issue. Some customers may experience degradation and failures in CLM workflow and expression evaluation.

  2. Identified

    We have identified the issue and are implementing a fix.

  3. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

    Customers may have experienced errors from 2026-09-06 11:17 PM UTC until 2026-09-07 01:34 PM UTC.

Keep exploring

More from Docusign

Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.

← Older incident

Intermittent login and API failures (Incident 5729)

Newer incident →

High latency affecting send and sign across production environments (Incident 5741)

All Docusign incidentsDocusign live status