Skip to content

Incident detail

Account Portal not Redirecting

Account Portal not Redirecting

Resolved incidentMajor0 affected services

Timeline window

to

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Some customers are encountering an issue where the root route at the Accounts Portal is returning 404 and not redirecting to the appropriate page.

  2. Monitoring

    We have deployed a mitigation and are observing.

  3. Resolved

    The issue has been resolved.