Provider
ClerkIncident detail
Account Portal not Redirecting
Resolved incidentMajor
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Some customers are encountering an issue where the root route at the Accounts Portal is returning 404 and not redirecting to the appropriate page.
Monitoring
We have deployed a mitigation and are observing.
Resolved
The issue has been resolved.
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