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Incident detail

Analytics API I/O timeouts

Analytics API I/O timeouts

Resolved incidentMajor0 affected services

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  1. Investigating

    Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

  2. Monitoring

    We've mitigated a connection issue with the Analytics API and are now monitoring.

  3. Resolved

    Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption