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Analytics API I/O timeouts

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Endpoints that use analytics (such as dashboard charts) are encountering timeouts. We are investigating.

  2. Monitoring

    We've mitigated a connection issue with the Analytics API and are now monitoring.

  3. Resolved

    Between 21:21 and 21:56 UTC on June 9, 2026, a portion of requests to our Analytics service failed and Dashboard charts may have failed to load. The cause was a database connection that had been silently closed upstream but was still being reused by our connection pool. We resolved the issue at 21:56 UTC. No data was lost. To prevent recurrence, we are rolling out a change to detect and self-heal from such failures. We apologize for the disruption

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