Skip to content
OutageDeck

Incident detail

SMS Delivery impacted

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Brevo breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Brevo alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are currently experiencing delays affecting the delivery of transactional and marketing SMS to specific regions. No requests are lost at the moment.

    The issue is caused by an ongoing incident with Twilio, which is impacting message delivery. As a result, SMS messages may be delivered later than expected.

    Twilio Incident page for reference: [https://status.twilio.com/incidents/yt0m0q8qt2c3](https://status.twilio.com/incidents/yt0m0q8qt2c3 "https://status.twilio.com/incidents/yt0m0q8qt2c3")

    Our team is actively monitoring the situation and looking for mitigation steps on our end. We will provide further updates as more information becomes available.

  2. Resolved

    The issue has been resolved, and all affected services are now functioning normally.

    Thank you for your patience while we worked to address the issue.