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Incident detail

Multiple services are impacted

Resolved incidentMinor

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Timeline

Incident updates

Every update Brevo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We’ve identified an issue currently affecting multiple services, which may be causing disruptions for some customers while using the platform.

    Our teams are actively investigating the issue and checking other areas to determine the full scope of the impacted services. We’re working to restore normal service as soon as possible.

    We apologise for any inconvenience caused and appreciate your patience and understanding.

  2. Identified

    We have identified the cause of the issue affecting some services. Our team is working on implementing a fix to mitigate the impact.

    We will continue to share updates as we progress toward resolution.

  3. Monitoring

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability.

    We’ll provide an update once we confirm the issue is fully resolved.

  4. Resolved

    The issue has been resolved, and all affected services are now functioning normally.

    Thank you for your patience while we worked to address the issue.

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