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Incident detail

[Minor] Issues with All Files Page

Resolved incidentMinor

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Incident updates

Every update Box posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our team is investigating an issue on All Files page, in the WebApp. Users may see errors or slowness when attempting to access files or folders. We will provide additional information as it becomes available.

  2. Monitoring

    Our team has taken steps to remediate this issue and is seeing improvement on the All Files page service. We are continuing to monitor for any additional impact.

  3. Resolved

    After further monitoring, this incident is now considered resolved. All Files Page Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

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