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Incident detail

Intermittent Call Failures

Resolved incidentMinor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    During a brief period of time, some outbound calls failed intermittently with a SIP 404 message. Bandwidth teams have restored expected outbound call behaviors.

  2. Resolved

    Between 20:45 UTC on November 11 and 19:00 UTC on November 12, a subset of outbound voice calls to certain destinations routed through one AT&T connection were not completed.

    Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.

    We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

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