Provider
BandwidthIncident detail
JFK Calling Incident - Inbound/Outbound Calling
Resolved incidentMinor1 affected service
Timeline window
to
Get alerted the next time Bandwidth breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Bandwidth teams are investigating a partial inbound/outbound call incident on our JFK datacenter. The impacted calls may not complete as expected. Teams are working to restore expected calling behaviors.
Monitoring
Teams are observing expected calling behaviors and will monitor for prolonged stability.
Resolved
This incident has been resolved.
Resolved
Between 16:21 UTC and 20:15 UTC on November 11, a portion of inbound and outbound voice calls in the JFK data center did not complete.
Bandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Keep exploring
More from Bandwidth
Neighboring incidents on Bandwidth's timeline and the rest of their record on OutageDeck.