{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-12T17:18:52.910Z"
  },
  "data": {
    "id": "incident_statuspage_bandwidth_xjg6gqzccg89",
    "slug": "bandwidth-jfk-calling-incident-inbound-outbound-calling-2026-11-11",
    "title": "JFK Calling Incident - Inbound/Outbound Calling",
    "summary": "JFK Calling Incident - Inbound/Outbound Calling",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-11T19:26:14.286+00:00",
    "updatedAt": "2026-11-12T09:42:42.31+00:00",
    "resolvedAt": "2026-11-11T21:45:57+00:00",
    "provider": {
      "slug": "bandwidth",
      "name": "Bandwidth"
    },
    "affectedServices": [
      {
        "slug": "bandwidth-voice",
        "name": "Voice Calling (US)"
      }
    ],
    "links": {
      "html": "/incidents/bandwidth-jfk-calling-incident-inbound-outbound-calling-2026-11-11",
      "api": "/api/v1/incidents/bandwidth-jfk-calling-incident-inbound-outbound-calling-2026-11-11",
      "providerHtml": "/providers/bandwidth",
      "alerts": "https://outagedeck.com/account?stack=bandwidth&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bandwidth reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_bandwidth_status",
      "kind": "official_api",
      "name": "Bandwidth Status",
      "checkedAt": "2026-11-12T17:10:11.247+00:00",
      "stale": false,
      "officialUrl": "https://status.bandwidth.com",
      "statusPageUrl": "https://status.bandwidth.com"
    },
    "updates": [
      {
        "id": "update_statuspage_bandwidth_xjg6gqzccg89_q3s82j403dhf",
        "status": "investigating",
        "body": "Bandwidth teams are investigating a partial inbound/outbound call incident on our JFK datacenter.  The impacted calls may not complete as expected. Teams are working to restore expected calling behaviors.",
        "createdAt": "2026-11-11T19:26:14.422+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_xjg6gqzccg89_wzj49yrdxppj",
        "status": "monitoring",
        "body": "Teams are observing expected calling behaviors and will monitor for prolonged stability.",
        "createdAt": "2026-11-11T20:43:59.258+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_xjg6gqzccg89_64ttdxczkn88",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-11-11T23:13:57.897+00:00"
      },
      {
        "id": "update_statuspage_bandwidth_xjg6gqzccg89_gdwnfb2973n7",
        "status": "resolved",
        "body": "Between 16:21 UTC and 20:15 UTC on November 11, a portion of inbound and outbound voice calls in the JFK data center did not complete. \n\nBandwidth is continuing to investigate this issue to identify all actions necessary to prevent this from recurring and will update this post with an Incident Report after investigations have concluded. \n\nWe are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.",
        "createdAt": "2026-11-12T09:42:29.16+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}