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Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Monitoring

    We are currently monitoring the incident

  3. Resolved

    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

  4. Resolved

    A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf

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