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Incident detail

Management Service Disruption on Multiple Public Cloud Environments

Resolved incidentMinor

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Timeline

Incident updates

Every update Auth0 posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Identified

    Services have been restored for a subset of Public Cloud customers. Restoration efforts are ongoing for full recovery. We will continue to provide updates as our status changes.

  3. Identified

    Additional Public Cloud environments are seeing restoration of service. Our efforts towards full restoration is ongoing. We'll continue to provide updates as changes in status occur.

  4. Resolved

    Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.

  5. Resolved

    A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20260302_-_Management_Service_Disruption_on_Multiple_Public_Cloud_Environments.pdf

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