Provider
Auth0Incident detail
Disruption to Auth0 Support Center
Resolved incidentMinor
Timeline window
to
Outage alerts
Get alerted the next time Auth0 breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Auth0 posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are aware of an issue with our provider, and access to support.auth0.com may not be available. We are working with our provider on mitigations and will provide an update as soon as it's available. We apologise for the inconvenience this is causing you.
Identified
We are actively collaborating with our third-party provider to resolve the ongoing issues affecting the Auth0 Support Center. The Authentication and Management API are NOT impacted by this service disruption in the Support Center. If you are experiencing a production-critical impact on end-user authentications, please contact our support team immediately via our dedicated phone line.
Monitoring
The Auth0 Support Center is now fully operational, and case creation functionality has been restored. We are continuing to monitor our systems to ensure ongoing stability. We sincerely apologize for any inconvenience this disruption may have caused.
Resolved
The Auth0 Support Center is fully operational, and case creation functionality has been restored. Following a period of monitoring, we have confirmed the systems are stable. We sincerely apologize for any inconvenience this disruption may have caused.
Keep exploring
More from Auth0
Neighboring incidents on Auth0's timeline and the rest of their record on OutageDeck.