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CDN Functionality Impacted by Third-Party Provider Outage

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Timeline

Incident updates

Every update Auth0 posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. Monitoring

    We have determined that the issue has originated from one of our third-party providers. Users are impacted when attempting to load assets from our CDN resource. Our provider has applied the necessary changes to mitigate this issue and we are now seeing recovery and monitoring to ensure stability.

  3. Resolved

    Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  4. Resolved

    A root-cause analysis for this issue has been performed and is now available at: https://cdn.auth0.com/blog/20260210_-_CDN_Functionality_Impacted_by_Global_Third-Party_Outage.pdf

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