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Incident detail

Delay logging call/activity events to integrations

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    We are currently investigating a delay in activity logging for integrations, where call/activity events are not being reflected in connected systems within the expected timeframe.

  2. Identified

    We're actively working on improving the call logging delays

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.