Provider
AircallIncident detail
Dashboard Performance Issues
Resolved incidentMinor
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Timeline
Incident updates
Updates are normalized from the official source chronology so timeline changes remain easy to scan.
Investigating
We are currently investigating an issue with the Dashboard freezing or crashing when accessing call recordings.
Monitoring
A fix has been implemented, and we are noticing significant improvements in Dashboard loading time.
Resolved
The error loading recordings and insights has been fully resolved, and the Dashboard is performing normally.