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Incident detail

Temporary Disruption In CDN Provisioning For Acquia Edge Standard

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue impacting CDN provisioning for Edge Standard. New domain configurations may not complete successfully during this time. Our team is actively working to resolve the issue and restore normal operations. Existing domains remain unaffected. We apologise for the inconvenience and will provide further updates as more information becomes available.

  2. Investigating

    We are continuing to investigate an issue impacting CDN provisioning for Edge Standard. New domain configurations may fail to complete. Our engineering team is actively working to identify the root cause and restore normal operations. Existing domains and currently active CDN configurations remain unaffected.

    We will provide further updates as more information becomes available. We apologise for the inconvenience.

  3. Identified

    We have identified the root cause of the issue impacting CDN provisioning for Edge Standard. New domain configurations may still fail to complete during this time. Our engineering team is engaged with our upstream provider and actively working on a fix. Existing domains and currently active CDN configurations remain unaffected. We will provide further updates as progress is made toward resolution. We apologise for the inconvenience.

  4. Monitoring

    A fix has been implemented for the issue impacting CDN provisioning for Edge Standard. We are now actively monitoring the environment to confirm full resolution. New domain configurations should begin processing normally. We will continue to monitor the fix and provide a final update once we have confirmed stability. Thank you for your patience.

  5. Resolved

    The issue impacting CDN provisioning for Edge Standard has been fully resolved. New domain configurations are now processing successfully, and we have confirmed stability across the environment. No further impact is expected.

    We apologise for any inconvenience caused and appreciate your patience while we worked through this.

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