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Incident detail

Acquia has detected a temporary service interruption affecting Acquia Edge powered by Cloudflare services

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Acquia Edge powered by Cloudflare services for some applications are currently interrupted. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts for applications utilizing Acquia Edge powered by Cloudflare services. We are working with upstream provider to resolve it at this time. We will provide additional updates when services have been fully restored.

  2. Identified

    Acquia Edge powered by Cloudflare services for some applications are currently interrupted. Customers connecting through North America or accessing services in Europe may see increased latencies and timeouts for applications utilizing Acquia Edge powered by Cloudflare services. Our upstream provider has identified the issue & working towards implementing a fix. We will provide additional updates when services have been fully restored.

  3. Identified

    Issue impacting Acquia Edge powered by Cloudflare services has been identified. Our upstream provider is continuously working to mitigate the impact. We will provide additional updates when services have been fully restored.

  4. Monitoring

    Acquia Edge powered by Cloudflare services are recovering as our upstream provider has successfully mitigated the majority of congestion and packet drops.We are actively monitoring the recovery process and will provide additional updates once services have been fully restored.

  5. Resolved

    The underlying cause of this interruption has been addressed. All affected services have been restored. All services are operational at this time.

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