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Incident detail

Acquia DAM Preview Issues

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.

  2. Identified

    We are currently investigating an issue where share and embed links do not display a preview for some newly uploaded assets.

  3. Monitoring

    We've implemented a fix for the issue causing previews to not display for share and embed links for some newly uploaded assets. We're working through the backlog of impacted links and are monitoring to ensure stability.

  4. Resolved

    We've resolved the issue causing previews to not display for share and embed links for some newly uploaded assets, and the backlog has been processed. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

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