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Incident detail

Degraded Portals Performance

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue where some customers are encountering degraded performance when loading Portals.

  2. Investigating

    We are still investigating an issue where some customers are encountering degraded performance when loading Portals.

  3. Identified

    We've identified the issue causing degraded Portals performance for some customers and we are working on a fix.

  4. Monitoring

    A fix has been implemented for the issue causing degraded Portals performance and we're monitoring to ensure stability.

  5. Resolved

    We have resolved the issue causing degraded Portals performance for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.

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