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Incident detail

Investigating Login Issues with Acquia Campaign Studio and Campaign Factory,

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Timeline

Incident updates

Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating a service interruption affecting Acquia Campaign Studio and Campaign Factory, where users are experiencing login failures. Our engineering and operations teams are actively triaging the situation to identify the root cause. We treat login disruptions with the highest priority and will provide regular updates here as we uncover more information.

  2. Monitoring

    We have resolved the service interruption affecting Acquia Campaign Studio and Campaign Factory, where users were experiencing login failures. Our engineering and operations teams are actively monitoring the situation to ensure platform stability and performance remain optimal.

    We will continue to keep a close watch on the system to prevent any further recurrence.

  3. Resolved

    The login issues affecting Acquia Campaign Studio and Campaign Factory have been completely resolved, and all systems are fully operational.

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