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Incident detail

Acquia has detected a degradation for Log Streaming services

Resolved incidentMinor1 affected service

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Incident updates

Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Acquia is currently investigating a performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may not see any logs when attempting to use Log Streaming service. We are actively investigating the problem, and we will provide updates as soon as more information becomes available.

  2. Identified

    Acquia has identified the root cause of the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Customers may continue to experience missing logs when attempting to use the Log Streaming service. Our engineering team is actively working to implement a fix, and we will provide further updates as the resolution progresses.

  3. Resolved

    Acquia has resolved the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Log Streaming functionality has been fully restored, and customers should now see their logs streaming normally. We appreciate your patience and apologize for any inconvenience this may have caused.

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