Provider
AcquiaIncident detail
Acquia DAM Degraded File Processing Performance
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Acquia posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We're currently investigating an issue causing degraded file processing performance for some customers.
Identified
The issue causing degraded file processing performance for some customers has been identified and we are working on a fix.
Identified
We are continuing to work on a fix for this issue.
Identified
We are continuing to work on a fix for this issue, we will continue to keep you updated as we work on this.
Monitoring
We've implemented a fix for the issue causing degraded file processing performance. We're currently processing work that accumulated during the incident, so some previews may take longer than usual to generate during this time.
Resolved
We have completed processing the accumulated work. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.
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