Provider
GorgiasService detail
Helpdesk status
Helpdesk coverage tracks the group component Gorgias publishes for its core product, aggregating the REST API, the web app, and the mobile apps agents work in.
Official link
Service documentationUptime history
Helpdesk uptime history
Daily Helpdesk uptime measured by OutageDeck's own independent checks, rolled up per UTC day. Days without monitoring data stay empty rather than counting as uptime.
No uptime data yet
OutageDeck measures Helpdesk uptime with its own independent checks every few minutes. New monitoring starts with an empty strip that fills in day by day.
- Operational
- Degraded
- Partial outage
- Major outage
- Maintenance
- No data
Related incidents
Incidents impacting Helpdesk
Only the incidents Gorgias reported against this specific service, so you can tell a targeted problem from a platform-wide one.
No incidents have named Helpdesk on Gorgias's official status feed since OutageDeck started tracking it. Provider-wide incidents can still affect it, so see all Gorgias incidents.