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Service detail

Helpdesk status

Helpdesk coverage tracks the group component Gorgias publishes for its core product, aggregating the REST API, the web app, and the mobile apps agents work in.

Unknown 0 related incidents

Uptime history

Helpdesk uptime history

Daily Helpdesk uptime measured by OutageDeck's own independent checks, rolled up per UTC day. Days without monitoring data stay empty rather than counting as uptime.

No uptime data yet

OutageDeck measures Helpdesk uptime with its own independent checks every few minutes. New monitoring starts with an empty strip that fills in day by day.

30 days agoToday
  • Operational
  • Degraded
  • Partial outage
  • Major outage
  • Maintenance
  • No data

Related incidents

Incidents impacting Helpdesk

Only the incidents Gorgias reported against this specific service, so you can tell a targeted problem from a platform-wide one.

No incidents have named Helpdesk on Gorgias's official status feed since OutageDeck started tracking it. Provider-wide incidents can still affect it, so see all Gorgias incidents.