Helpdesk status
Helpdesk coverage tracks the group component Gorgias publishes for its core product, aggregating the REST API, the web app, and the mobile apps agents work in.
A service of Gorgias. Read it at the source: service documentation.
The same reading is on the service JSON API, no account needed.
Helpdesk uptime history
Daily Helpdesk uptime measured by OutageDeck's own independent checks, rolled up per UTC day. Days without monitoring data stay empty rather than counting as uptime.
100%uptime · last 90 days
Last 30 days: 100%. No outages observed across 27 monitored days.
Tracking since Aug 13, 2026
- Operational
- Degraded
- Partial outage
- Major outage
- Maintenance
- No data
Incidents impacting Helpdesk
Only the incidents Gorgias reported against this specific service, so you can tell a targeted problem from a platform-wide one.
No incidents have named Helpdesk on Gorgias's official status feed since OutageDeck started tracking it. Provider-wide incidents can still affect it, so see all Gorgias incidents.