Provider
ZoomIncident detail
Service Degradation Affecting Zoom Virtual Agent
Resolved incidentMinor
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
We have successfully identified the root cause affecting Zoom virtual agent.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Resolved
This incident has been resolved and the affected services have been restored.
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A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
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