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A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region

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Incident updates

Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

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