Skip to content
OutageDeck

Incident detail

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Resolved incidentMinor

Timeline window

to

Get alerted the next time Zoom breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Zoom alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

Keep exploring

More from Zoom

Neighboring incidents on Zoom's timeline and the rest of their record on OutageDeck.

← Older incident

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Newer incident →

Service Degradation Affecting File Uploads and Downloads in Zoom Chat

All Zoom incidentsZoom live status