{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T10:06:28.036Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_q9j1vyvhkymw",
    "slug": "zoom-service-degradation-affecting-zoom-phone-and-zoom-contact-center-pci-2026-10-09-vyvhkymw",
    "title": "Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America",
    "summary": "Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-09T14:17:53.956+00:00",
    "updatedAt": "2026-10-09T14:29:33.245+00:00",
    "resolvedAt": "2026-10-09T14:29:33.221+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-zoom-phone-and-zoom-contact-center-pci-2026-10-09-vyvhkymw",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoom-phone-and-zoom-contact-center-pci-2026-10-09-vyvhkymw",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported this event with no impact level.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-11T10:00:08.852+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_q9j1vyvhkymw_djjfmf65bq3l",
        "status": "monitoring",
        "body": "On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-10-09T14:17:54.185+00:00"
      },
      {
        "id": "update_statuspage_zoom_q9j1vyvhkymw_8wy46bw6j6p4",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-10-09T14:29:33.221+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}