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OutageDeck

Incident detail

Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.

    Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

    We appreciate your patience as we work to resolve this issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.

    Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

    Thank you for your patience.

  4. Monitoring

    The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved.

    Our team will continue to monitor the situation closely and keep you informed of any further developments.

  5. Resolved

    This incident has been resolved and the affected services have been restored.