{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T11:48:05.900Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_zn4rzw901klb",
    "slug": "zoom-service-degradation-affecting-both-inbound-and-outbound-calls-for-a-2026-07-18-zw901klb",
    "title": "Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.",
    "summary": "Service degradation affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-18T08:03:49.112+00:00",
    "updatedAt": "2026-07-18T09:11:01.191+00:00",
    "resolvedAt": "2026-07-18T09:11:01.169+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-both-inbound-and-outbound-calls-for-a-2026-07-18-zw901klb",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-both-inbound-and-outbound-calls-for-a-2026-07-18-zw901klb",
      "providerHtml": "/providers/zoom"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-07-18T11:45:02.011+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_zn4rzw901klb_xhbzb74xx89g",
        "status": "investigating",
        "body": "We are currently investigating a service degradation that is affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-07-18T08:03:49.269+00:00"
      },
      {
        "id": "update_statuspage_zoom_zn4rzw901klb_yxfqf1222j8k",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-07-18T08:05:06.494+00:00"
      },
      {
        "id": "update_statuspage_zoom_zn4rzw901klb_4zylylfsxzkf",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-07-18T08:08:52.969+00:00"
      },
      {
        "id": "update_statuspage_zoom_zn4rzw901klb_15p957mxyg2m",
        "status": "monitoring",
        "body": "The issue affecting both inbound and outbound calls for a single Provider Exchange partner in the Japan region has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-07-18T08:35:06.551+00:00"
      },
      {
        "id": "update_statuspage_zoom_zn4rzw901klb_b8pdzg3n01ry",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-07-18T09:11:01.169+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}