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Incident detail

Service Degradation Affected Zoom Contact Center’s Agent Experience.

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.

    This incident has been resolved and the affected services have been restored.

  2. Monitoring

    This incident has been resolved and the affected services have been restored.

  3. Resolved

    This incident has been resolved and the affected services have been restored.

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