{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-21T02:30:19.797Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_40mfl7h9724g",
    "slug": "zoom-service-degradation-affected-zoom-contact-center-s-agent-experience-2026-06-14",
    "title": "Service Degradation Affected Zoom Contact Center’s Agent Experience.",
    "summary": "Service Degradation Affected Zoom Contact Center’s Agent Experience.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-15T06:02:52.032+00:00",
    "updatedAt": "2026-06-15T06:19:10.402+00:00",
    "resolvedAt": "2026-06-15T06:19:10.383+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affected-zoom-contact-center-s-agent-experience-2026-06-14",
      "api": "/api/v1/incidents/zoom-service-degradation-affected-zoom-contact-center-s-agent-experience-2026-06-14",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a none event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-08-21T02:25:02.161+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_40mfl7h9724g_rdv9qg5x19qx",
        "status": "monitoring",
        "body": "On 06/15/2026, between 04:31 UTC to 05:01 UTC, a subset of users might have experienced service degradation with Zoom Contact Center’s Agent Experience.\n\nThis incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-06-15T06:02:52.094+00:00"
      },
      {
        "id": "update_statuspage_zoom_40mfl7h9724g_svvy3szk54s0",
        "status": "monitoring",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-06-15T06:10:43.295+00:00"
      },
      {
        "id": "update_statuspage_zoom_40mfl7h9724g_qwyp6q8xcrgt",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-06-15T06:19:10.383+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}