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Incident detail

Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region

Resolved incidentMinor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.

    This incident has been resolved and the affected services have been restored.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

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