{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-06T04:15:09.645Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_tqm0xyzlhqr5",
    "slug": "zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
    "title": "Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region",
    "summary": "Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-04T08:05:44.691+00:00",
    "updatedAt": "2026-10-04T08:20:34.973+00:00",
    "resolvedAt": "2026-10-04T08:20:34.951+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
      "api": "/api/v1/incidents/zoom-service-degradation-affected-inbound-and-outbound-calls-of-zoom-phone-2026-10-04-xyzlhqr5",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported this event with no impact level.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-06T04:10:08.616+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_tqm0xyzlhqr5_yk71kyvhwtd6",
        "status": "monitoring",
        "body": "On 10/04/2026, Between 06:36 UTC to 07:30 UTC, A subset of users may have experienced issues with inbound and outbound calls of Zoom Phone and Contact Center in North America region.\n\nThis incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-10-04T08:05:44.781+00:00"
      },
      {
        "id": "update_statuspage_zoom_tqm0xyzlhqr5_kz9jvfqj2ndt",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-10-04T08:20:34.951+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}