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Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.

Resolved incidentMinor

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Incident updates

Every update Zoom posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region.

    This incident has been resolved and the affected services have been restored.

  2. Resolved

    This incident has been resolved and the affected services have been restored.

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