{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T00:20:44.555Z"},"data":{"id":"incident_statuspage_zoom_b0fdqg9qbphq","slug":"zoom-issue-affected-inbound-and-outbound-calls-with-zoom-contact-center-in-2026-05-21-qg9qbphq","title":"Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.","summary":"Issue Affected Inbound and Outbound Calls with Zoom Contact Center in North America Region.","status":"resolved","severity":"minor","startedAt":"2026-05-21T16:40:23+00:00","updatedAt":"2026-05-21T16:52:57.474+00:00","resolvedAt":"2026-05-21T16:52:57.459+00:00","provider":{"slug":"zoom","name":"Zoom"},"affectedServices":[],"links":{"html":"/incidents/zoom-issue-affected-inbound-and-outbound-calls-with-zoom-contact-center-in-2026-05-21-qg9qbphq","api":"/api/v1/incidents/zoom-issue-affected-inbound-and-outbound-calls-with-zoom-contact-center-in-2026-05-21-qg9qbphq","providerHtml":"/providers/zoom"},"impactSummary":"Zoom reported a none event for the affected tracked services.","source":{"id":"source_zoom_status","kind":"official_api","name":"Zoom Status","checkedAt":"2026-07-08T00:20:19.909+00:00","officialUrl":"https://www.zoomstatus.com","statusPageUrl":"https://www.zoomstatus.com"},"updates":[{"id":"update_statuspage_zoom_b0fdqg9qbphq_k24vd2r84syv","status":"monitoring","body":"On 05/21/2026, Between 14:59 UTC to 15:15 UTC, users may have experienced inbound and outbound calls drop with Zoom Contact Center in North America region.\n\nThis incident has been resolved and the affected services have been restored.","createdAt":"2026-05-21T16:40:23.236+00:00"},{"id":"update_statuspage_zoom_b0fdqg9qbphq_2fvgq7518hjl","status":"resolved","body":"This incident has been resolved and the affected services have been restored.","createdAt":"2026-05-21T16:52:57.459+00:00"}],"access":{"plan":"public","keyed":false}}}