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ZapierIncident detail
Templates not loading
Resolved incidentMinor
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Timeline
Incident updates
Every update Zapier posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information.
If you require any assistance, please contact our Support Team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Thank you for your patience.
Monitoring
Templates should now be loading normally for users.
We’re continuing to monitor and investigate to prevent this from happening again.
If you’re still seeing issues, please contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Resolved
The issue preventing some users from loading templates is now resolved, and templates are loading normally.
If you’re still experiencing issues, please contact Support: [http://zapier.com/app/get-help](http://zapier.com/app/get-help "http://zapier.com/app/get-help")
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