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Incident detail

Templates not loading

Templates not loading

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    We are currently investigating an issue affecting the Templates feature on our platform. Users may experience errors when attempting to load or select templates. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help") Thank you for your patience.

  2. Monitoring

    Templates should now be loading normally for users. We’re continuing to monitor and investigate to prevent this from happening again. If you’re still seeing issues, please contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

  3. Resolved

    The issue preventing some users from loading templates is now resolved, and templates are loading normally. If you’re still experiencing issues, please contact Support: [http://zapier.com/app/get-help](http://zapier.com/app/get-help "http://zapier.com/app/get-help")