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Incident detail

Intermittent errors loading Zapier Templates pages

Intermittent errors loading Zapier Templates pages

Resolved incidentMinor0 affected services

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  1. Investigating

    We’re investigating an issue causing intermittent errors when loading [Zapier Templates pages](https://zapier.com/templates "Zapier Templates pages"), including some template detail/category pages (for example, Lead Management). You may see pages fail to load or display server errors intermittently. Our team is actively working to identify and resolve the root cause. We will provide updates as soon as we have more information. If you require any assistance, please contact our Support Team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")

  2. Monitoring

    We’re seeing recovery for the issue affecting [Zapier template pages](https://zapier.com/templates "Zapier template pages"). The templates page should now be accessible again, and we’re continuing to monitor stability. Our team is still investigating and working on preventative measures to reduce the chance of this happening again. We’ll post another update when we have more information or when we’re ready to mark this resolved. If you continue to see errors accessing templates, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help").

  3. Resolved

    The issue affecting access to Zapier template pages has been resolved. Users should now be able to access template pages as expected. We’ve made improvements to help prevent this from happening again and will continue monitoring for stability. If you continue to experience issues accessing templates, please don't hesitate to contact Zapier Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help").