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UK: MTD IT - Some customers receiving errors

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware some UK customers trying to submit filings via MTD IT are receiving error messages. Our team is investigating this with urgency.

  2. Identified

    We have identified the cause of the issue where some UK customers trying to submit via MTD IT are receiving error messages. Our team are working on a fix for this issue.

  3. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  4. Resolved

    Our team has resolved the issue impacting some UK customers trying to submit via MTD IT. This was due to a recent release, which we have deployed a fix for.

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