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UK: MTD ITSA - Some customers receiving errors

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Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware some UK customers trying to submit filings via MTD ITSA are receiving error messages. Our team is investigating this with urgency.

  2. Identified

    We have identified the cause of the issue causing some UK customers trying to submit filings via MTD ITSA are receiving error messages. Our team are working on a fix for this issue.

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