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Incident detail

Global: Xero - some users may be experiencing an error page when logging into Xero.

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    We are aware customers trying to log into Xero are experiencing an error. Our team is investigating this with urgency.

  2. Resolved

    Our team has resolved the issue impacting customers trying to log into Xero. We apologise for any inconvenience this has caused.

    A product release caused Xero to become unavailable tempoararily.

    We learn from every incident and put measures in place to prevent issues from happening again.

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