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Incident detail

Global: Xero- some customers may be experiencing issues in Xero

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Xero posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware some customers trying to access Xero are experiencing an error. Our team is investigating this with urgency.

  2. Identified

    We have identified what is preventing customers from navigating in Xero. This is our top priority and we will update you as soon as we can.

  3. Resolved

    Our team has resolved the issue affecting customers trying to access Xero. We apologise for the disruption this, and the other incidents today, have caused. We know how important reliable access to Xero is for you, and we appreciate your patience.

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Global: Xero - some customers may be experiencing issues in Xero

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