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Incident detail

Global: Xero - some customers may be experiencing errors in Xero

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We have identified what is impacting customers trying to navigate and use Xero

    This is our top priority and we will update you as soon as we can.

  2. Monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused.

    A product release caused Xero's accessing and core functions to become unavailable, and a rollback has restored service.

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Neighboring incidents on Xero's timeline and the rest of their record on OutageDeck.

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Global: Xero - Customers are experiencing issues accessing Xero

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Global - some customers would have experienced issues using Xero

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