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Incident detail

Degraded Performance: US Payroll (Powered by Gusto)

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    We're aware that some customers may experience errors when accessing Jobs and Contractors using US Payroll in Xero due to an issue on Gusto's side. Gusto have identified the cause and currently working on a fix.

  2. Monitoring

    Gusto has implemented a fix and we are currently monitoring the results.

  3. Resolved

    Gusto has advised that they have resolved the issue.

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