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SSO API Latency Degradation Caused by Transient Capacity Constraints

SSO API Latency Degradation Caused by Transient Capacity Constraints

Resolved incidentMajor2 affected services

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  1. Identified

    Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance

  2. Resolved

    The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.