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WorkOSIncident detail
SSO API Latency Degradation Caused by Transient Capacity Constraints
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Identified
Between 14:40 and 14:53 UTC, SSO endpoints experienced increased latency and intermittent timeouts. The issue was caused by a temporary reduction in available capacity due to an underlying infrastructure event, which led to a brief period of degraded performance
Resolved
The issue has been resolved, and SSO login performance has returned to normal. We will continue to monitor closely to ensure stability.
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