Provider
WorkOSIncident detail
Email delivery delays
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update WorkOS posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.
Identified
Our email provider is continuing to work through the backlog and has scaled up to speed up the process.
Monitoring
Email delivery has recovered. We're continuing to monitor.
Resolved
The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.
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