Provider
WorkOSIncident detail
Increased 429 Errors on /directory_users endpoint
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update WorkOS posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We’re currently investigating an elevated rate of HTTP 429 (Too Many Requests) responses impacting the /directory_users endpoint. Mitigations are in progress, and we’ll provide an update shortly.
Monitoring
We’ve deployed a fix and are seeing early signs of recovery, with 429 error rates beginning to decline. We’re continuing to monitor closely to ensure the endpoint fully stabilizes and will provide further updates as needed.
Resolved
The issue has been resolved. 429 error rates have returned to normal levels for the affected endpoint.
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