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Incident detail

Emails being delivered with empty copy

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update WorkOS posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reports of some AuthKit emails, such as invitations, being delivered with empty copy.

  2. Investigating

    We are investigating reports of AuthKit emails rendering with no copy in some email clients.

  3. Identified

    We've identified the issue and are applying a fix.

  4. Resolved

    Newly-sent emails from WorkOS are now displaying properly in Gmail again.

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