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Incident detail

Degraded Support Case Submission

Resolved incidentMajor

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Timeline

Incident updates

Every update Vercel posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.

  2. Monitoring

    A fix has been implemented and we are monitoring the results. We will share updates as they become available.

  3. Monitoring

    Support case submission has been confirmed to be functioning normally. We will share updates as they become available.

  4. Resolved

    This incident has been resolved.

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